Privacy Policy

Effective Date: MAY 29, 2026

Forma Haus LLC ("Forma Haus Lagree," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through our website, booking platforms, memberships, classes, events, communications, and related services.

By accessing our website, creating an account, purchasing services, enrolling in memberships, booking classes, participating in activities, or otherwise interacting with Forma Haus Lagree, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth

  • Emergency contact information

  • Account login credentials

Payment Information

Payment information is processed through third-party payment processors. Forma Haus Lagree does not store complete credit card numbers on its servers.

Health and Fitness Information

  • Physical activity information

  • Injury disclosures

  • Health-related information voluntarily provided by you

  • Fitness goals and preferences

Transaction Information

  • Membership purchases

  • Class bookings

  • Retail purchases

  • Gift card purchases

  • Billing history

Device and Website Information

  • IP address

  • Browser type

  • Device identifiers

  • Website usage information

  • Cookies and analytics data

Communications Information

  • Customer service inquiries

  • Survey responses

  • Reviews and feedback

  • SMS and email communication preferences

2. How We Use Information

We may use your information to:

  • Create and manage your account

  • Process payments and transactions

  • Schedule and manage class reservations

  • Administer memberships and packages

  • Provide customer support

  • Communicate regarding bookings, memberships, and account activity

  • Send promotional and marketing communications

  • Improve our services and customer experience

  • Maintain safety and security

  • Comply with legal obligations

  • Enforce our agreements and policies

3. SMS Communications

If you provide your mobile phone number and consent to receive text messages, we may send:

  • Booking confirmations

  • Appointment and class reminders

  • Waitlist notifications

  • Membership updates

  • Billing notifications

  • Promotional offers

  • Customer support communications

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us at hello@formahauslagree.com.

Mobile Information Privacy Commitment

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances except as required by law or as necessary to provide the messaging services requested by the user.

4. How We Share Information

We may share information with trusted service providers who assist us in operating our business, including:

  • Payment processors

  • Scheduling and booking platforms

  • Membership management software providers

  • Marketing service providers

  • Email and SMS communication providers

  • Technology and website hosting providers

  • Professional advisors and legal counsel

These providers may access personal information only as necessary to perform services on our behalf and are contractually required to protect the information.

We may also disclose information when:

  • Required by law

  • Responding to legal process

  • Protecting the safety of clients, staff, or the public

  • Protecting our legal rights

  • In connection with a business sale, merger, acquisition, or restructuring

5. Cookies and Analytics

Our website may use cookies, pixels, analytics tools, and similar technologies to:

  • Improve website functionality

  • Analyze website traffic

  • Personalize user experiences

  • Measure marketing effectiveness

You may adjust browser settings to limit or disable cookies, though some website features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Information may be retained longer when required by law.

8. Your Privacy Rights

Depending on your state of residence, including California residents under the California Consumer Privacy Act (CCPA) and related laws, you may have rights to:

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Request information regarding data practices

  • Limit certain uses of personal information where applicable

To exercise privacy rights, contact us using the information below.

9. Children's Privacy

Forma Haus Lagree does not knowingly collect personal information from children under the age of thirteen (13) without appropriate parental consent.

If we become aware that information has been collected from a child without required consent, we will take appropriate steps to delete such information.

10. Third-Party Websites

Our website or communications may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage users to review the privacy policies of any third-party sites they visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on our website with a revised Effective Date. Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.

12. Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Forma Haus LLC 

79 S Oak St.Ventura, CA 93001

Email: hello@formahauslagree.com

By using Forma Haus Lagree services, creating an account, booking classes, purchasing memberships, or otherwise interacting with us, you acknowledge that you have read and understood this Privacy Policy.